Refund policy

We generally accept returns only for defective items. If this applies to you, please reach out to our customer support team at service@tactype.com with your order number, and we’ll be happy to assist you.

While we don’t offer refunds for change-of-mind returns, you may exchange your item for another product. Customers are responsible for return shipping fees in these cases.

To help us process any return smoothly, please ensure all original packaging, accessories, and the user manual are included.

Thank you for understanding!